Our Services

IB Diploma Programme Tutoring

Achieve IB success through personalized course tutoring and Internal Assessment support.

IB Middle Years Programme

Fostering an IB mindset of critical thinking: enhancing analytical and evaluative skills for MYP success.

University Application Consultation

Unlock global university opportunities with our IB veterans' experiences in university applications.

IB Tutoring Policies & Scheduling

We aim to provide a flexible and fair learning environment for all students. Please review our updated policies regarding bookings, payments, and cancellations below.

1. Booking & Confirmation

We offer two types of scheduling options. For both options, you may pay per lesson or maintain a credit balance.

  • Ad-Hoc Lessons: These operate on a first-come, first-served, confirmation on payment basis. Slots are confirmed strictly upon receipt of payment. Until payment is received, the slot remains open for others to book.
  • Regular Lessons: We can reserve a recurring weekly slot for you. Payment for these sessions must be received at least 24 hours before the scheduled start time.
⚠️ Important for Regular Slots:
  • If payment is not received by the 24-hour deadline, the lesson is unconfirmed and the slot will be released to other students.
  • To ensure fairness and consistency, if a regular slot is rescheduled or cancelled two weeks in a row, the reservation will be removed.

2. Cancellations & Rescheduling

We require notice for all changes to ensure our tutors can manage their schedules effectively.

  • More than 24 hours notice: You may cancel or reschedule a confirmed lesson for free.
  • Less than 24 hours notice: Cancellations or changes made within 24 hours of the start time are non-refundable and will be charged in full.
🏥 Medical Exception:
The only exception to the 24-hour rule is illness. To waive the fee, a valid doctor’s note must be submitted to us at least 2 hours prior to the scheduled lesson start time.

3. Adverse Weather Policy

The safety of our students and staff is our priority. Below are the procedures for Easy Sevens Education during adverse weather conditions in Hong Kong.

🌪️ Typhoon Warning Signals
Signal 1 & 3:
Classes will operate as scheduled.
Signal 8 or above:
All face-to-face classes will be converted to online mode via Zoom. All previously scheduled online classes will proceed as normal. The physical centre will be closed.
Resumption: Face-to-face classes scheduled to start 4 hours after the Signal 8 (or above) is taken down will resume as normal.
⛈️ Rainstorm Warnings
Amber or Red Rainstorm:
Classes will operate as scheduled. Parents and staff are advised to stay updated on weather conditions and make decisions based on safety.
Black Rainstorm:
All face-to-face classes will be converted to online mode via Zoom. Online classes proceed as scheduled. The centre will be closed.
Resumption: Face-to-face classes scheduled to start 4 hours after the Black Rainstorm warning is taken down will resume as normal.

4. Payments & Balance

  • No Commitment: You are not locked into a contract. You may pay lesson-by-lesson or transfer a larger amount for convenience.
  • Refundable Balance: Any unused balance on your account may be withdrawn and refunded at any time upon request.

5. Lateness

Please ensure students arrive on time. Additional time will not be allocated past the scheduled end time for late arrivals.

Thank you for your cooperation and understanding.
If you have questions about your balance or schedule, please feel free to reach out.